School of Information Systems

How Traditional Banks can use APIs

APIs can be used by both banks and their fintech partners. For example, if a bank wants to connect with PayPal on the bank’s mobile app, the PayPal API would allow customers to see the funds they have available in PayPal, and details of recent transactions. This would be useful for enriching a statement, which normally just reads PayPal on the transaction line. On the PayPal app, an API created by the bank would allow PayPal users to see their available balance. So before making a payment, the customer would know which account or card to use, based on their available balances. To take this a step further, another company such as Curve, a company that offers a card which can store several cards from different banks, might decide to integrate both the bank and PayPal’s APIs, so that customers can establish a set of rules which dictate how a transaction is paid for when they use their Curve card.

Traditional banks can leverage Application Programming Interfaces (APIs) in various ways to enhance their operations, improve customer experiences, and stay competitive in today’s evolving financial landscape. Here are some key ways traditional banks can use APIs:

1. Open Banking Compliance:

· PSD2 Compliance: In Europe, the Revised Payment Services Directive (PSD2) mandates open banking practices, requiring banks to provide access to customer account data and payment initiation services through APIs. Traditional banks can use APIs to ensure compliance with PSD2 and other open banking regulations in different regions.

2. Customer Account Information:

· Account Aggregation: Banks can offer account aggregation services to their customers, allowing them to view account balances, transactions, and financial data from various accounts, even those held with other banks, through a single dashboard.

· Financial Planning: APIs can enable banks to offer financial planning and advisory services by aggregating customer financial data and providing insights into spending, saving, and investment opportunities.

3. Payments and Transfers:

· Payment Initiation: Banks can use APIs to facilitate payment initiation services, allowing customers to make payments, transfer funds, and pay bills directly from their bank accounts without the need for third-party payment processors.

· Cross-Border Payments: APIs can streamline and accelerate cross-border payment processes, reducing the time and cost associated with international transactions.

4. Loan Origination and Credit Scoring:

· Credit Data Sharing: Banks can share customer credit and financial data through APIs with credit bureaus and lending institutions, streamlining the loan origination process and improving credit scoring accuracy.

· Lending Platforms: Traditional banks can collaborate with fintech lending platforms by providing APIs that enable these platforms to assess creditworthiness and originate loans more efficiently.

5. Identity Verification and KYC:

· Know Your Customer (KYC): APIs can facilitate identity verification and KYC processes, making it easier for customers to open accounts and access banking services online while ensuring compliance with regulatory requirements.

6. Mobile Banking and Wallet Integration:

· Mobile Apps: Banks can offer APIs that integrate seamlessly with mobile banking apps and digital wallets, allowing customers to manage their accounts, make payments, and access additional financial services conveniently from their smartphones.

7. Wealth Management and Investment:

· Robo-Advisors: Banks can partner with or develop their own robo-advisory platforms, powered by APIs, to offer automated investment advice and portfolio management services to customers.

· Trading and Market Data: APIs can provide real-time market data, news feeds, and trading capabilities within a bank’s investment platform.

8. Risk Management and Fraud Detection:

· Fraud Prevention: Banks can use APIs for fraud detection and prevention by integrating with external fraud detection services and sharing transaction data for analysis.

· Risk Assessment: APIs can help assess and mitigate risks by providing access to credit scores, financial history, and market data.

9. Partner Ecosystems and Innovation:

· Fintech Collaboration: Banks can build partnerships with fintech companies and other third-party developers, providing APIs that enable these partners to create innovative financial products and services.

· Marketplace Platforms: Banks can create marketplace platforms that offer a range of financial services from various providers, all accessible through APIs.

10. Internal Efficiency:

· Backend Integration: Banks can use APIs to connect and integrate various internal systems, improving operational efficiency, data sharing, and automation.

To effectively use APIs, traditional banks should prioritize security, data privacy, and compliance with relevant regulations. Additionally, they should continually assess customer needs and market trends to identify opportunities for API-based innovations that enhance the overall banking experience.

I Gusti Made Karmawan