School of Information Systems

TOOLS USED TO PROTECT USERS FROM CRIME VIA EMAIL

To help protect users from email-related crimes, several tools and technologies have been developed to enhance security and mitigate risks. Here are some commonly used tools and practices that can safeguard users from crime via email:

  1. Email Filtering and Anti-Spam Solutions: These tools automatically scan incoming emails and filter out spam, phishing attempts, and malicious content. They employ advanced algorithms and heuristics to identify and block suspicious or unwanted emails before they reach your inbox.
  2. Antivirus and Anti-Malware Software: Robust antivirus and anti-malware software can detect and eliminate viruses, malware, and other malicious code that may be embedded in email attachments or links. Regularly update and scan your systems to ensure optimal protection.
  3. Secure Email Gateways (SEGs): SEGs act as a barrier between your email server and external networks, inspecting incoming and outgoing emails for threats. They use various techniques, including content filtering, encryption, and threat intelligence, to block suspicious emails and protect sensitive information.
  4. Email Encryption Tools: Encryption tools ensure that the content of your emails remains secure and confidential during transmission. They encrypt the email message and attachments, making them unreadable to unauthorized individuals. Encryption adds an extra layer of protection against interception and unauthorized access.
  5. Digital Signatures and Email Authentication: Digital signatures verify the authenticity and integrity of emails. They use cryptographic techniques to validate that the email has not been tampered with and comes from the claimed sender. Email authentication protocols like SPF, DKIM, and DMARC help detect and prevent email spoofing and phishing attacks.
  6. Security Awareness Training: Educating users about email security best practices is crucial in preventing email-related crimes. Security awareness training programs provide guidance on identifying phishing attempts, avoiding suspicious links, and maintaining good email hygiene. These programs empower users to make informed decisions and minimize risks.
  7. User Behavior Analytics (UBA): UBA tools analyze user behavior patterns, detect anomalies, and identify potential security threats. They can flag suspicious activities, such as sudden changes in email usage, unauthorized access attempts, or abnormal attachment behavior, enabling proactive incident response.
  8. Mobile Device Management (MDM) Solutions: As email access through mobile devices increases, MDM solutions help secure and manage mobile email applications. They enforce security policies, remotely wipe devices in case of loss or theft, and ensure compliance with organizational security standards.
  9. Multi-Factor Authentication (MFA): MFA adds an extra layer of security by requiring users to provide additional authentication factors, such as a unique code sent to their mobile device, in addition to their password. This mitigates the risk of unauthorized access even if passwords are compromised.
  10. Security Information and Event Management (SIEM) Systems: SIEM systems collect and analyze security events and logs from various sources, including email servers. They help detect and respond to security incidents in real-time, providing insights into potential threats and enhancing incident response capabilities.

It’s important to note that implementing a layered approach to email security is crucial. Combining multiple tools and practices increases the overall effectiveness of protection against email-related crimes.

Joni Suhartono